definition 1)
Comprises of managers who head specific departments (such as accounting, marketing, production) or business units, or who serve as project managers in flat organizations. Middle managers are responsible for implementing the top management's policies and plans and typically have two management levels below them. Usually among the first to be slashed in the 'resizing' of a firm, middle management constitutes the thickest layer of managers in a traditional (tall pyramid shaped) organization.
Management Quality has a strong impact on customer satisfaction, employee satisfaction and the efficiency, productivity and development of the organization. The overall responsibility for management quality lies with executive management, but they often leave it to the HR function to put policy, programs and processes (methodology) in place. But policy and programs must be implemented in the line organization, mainly through middle managers (managers of managers).
Middle managers who fill this role address all critical success factors pertaining to management quality. They are role models who interpret and represent the established management policy and make it alive to their reporting managers and their staff. They are key persons in communicating and tracking different kinds of goals and in making information flow up and down.
Their responsibilities include:
* identification of candidates for management positions
* appointment of new managers
* introduction of new managers
* management development, in particular coaching of managers (development within the framework of regular and daily activities)
* motivation of managers
* termination of unsatisfactory management (though an excellent job in the areas mentioned above should minimize the need for terminations.)
definition 3
Middle management is a layer of management in an organization whose primary job responsibility is to monitor activities of subordinates while reporting to upper management.
In pre-computer times, middle management would collect information from junior management and reassemble it for senior management. With the advent of inexpensive PCs this function has been taken over by e-business systems.
definition 2)
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